Shipping Time and Methods:

Shipping Time: 3-5 working days.
Note: All orders will have 1-2 working days to process before shipping.
Shipping Methods: SOPAT will ship your package by UPS

Shipping Costs & Sales TAX: 

• Free Tax & Free Standard Shipping on all items.
• Customs duties will be paid by us. Customers do not need to pay any additional taxes.

Shipping Location and Warehouse:

• We only ship to the USA
• P.O. Box or APO/FPO and International delivery are not available now.
• All SOPAT orders are shipped from the California warehouse in the USA.

Shipping Warehouse: 14736 Nelson Ave E, City of Industry, CA, 91744

Shipping Delays:

If you do not receive your package over 15 days of the ship date, please contact support and we will start an investigation with the shipper. This can take up to 10 days to complete. We understand this can frustrating, but once the investigation has been completed SOPAT will do our best to make this right.

Tracking Number:

The tracking number will be emailed to you.
When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 4 days after you receive the tracking number for your shipper to update the tracking information.

We will provide you the tracking number after the product is shipped. Please follow up on the tracking information and pick up the product in time. Thank you for your cooperation!

For issues during or after delivery, or for returns on the product, please email the Support Team at asjmr001@gmail.com.